Original directory research
What rating data from 212,002 Google reviews shows across 1,921 U.S. dry cleaners
This report summarizes the quality-screened, indexable portion of the FindMyDryCleaners directory. It measures public rating signals and directory coverage—not cleaning quality beyond those sources, and not every dry cleaner in the country.
Published August 2026 · Snapshot last updated August 2026
- Included profiles
- 1,921
- Google review-count total
- 212,002
- States represented
- 27
- Towns represented
- 150
- Median rating
- 4.4
- Unweighted mean
- 4.25
- Review-weighted mean
- 4.51
- Established markets
- 127
How to read the review total: 212,002 is the sum of the public Google review counts displayed for included profiles. It is not a claim that we downloaded or retained every individual review.
Rating distribution
The median included profile carries a 4.4-star Google rating. The bands below are mutually exclusive, so every included profile appears once.
| Rating band | Profiles | Share |
|---|---|---|
| 4.8–5.0 stars | 313 | 16.3% |
| 4.5–4.7 stars | 523 | 27.2% |
| 4.0–4.4 stars | 627 | 32.6% |
| Below 4.0 stars | 458 | 23.8% |
Largest covered markets
These cities have the greatest number of profiles that passed the same inclusion screen used throughout this report. Counts describe our current coverage, not each city’s total business population.
| Rank | Market | Profiles | Median rating |
|---|---|---|---|
| 1 | Jacksonville, FL | 68 | 4.4 |
| 2 | Miami, FL | 63 | 4.3 |
| 3 | Chicago, IL | 58 | 4.5 |
| 4 | Los Angeles, CA | 51 | 4.6 |
| 5 | San Francisco, CA | 49 | 4.6 |
| 6 | Seattle, WA | 47 | 4.4 |
| 7 | San Diego, CA | 46 | 4.4 |
| 8 | Las Vegas, NV | 45 | 4.4 |
| 9 | Atlanta, GA | 44 | 4.5 |
| 10 | Fort Worth, TX | 41 | 4.5 |
Highest median ratings among established markets
To reduce small-sample distortion, this comparison includes only markets with at least 20 qualifying profiles.
| Rank | Market | Median rating | Profiles |
|---|---|---|---|
| 1 | Tucson, AZ | 4.7 | 26 |
| 2 | Los Angeles, CA | 4.6 | 51 |
| 3 | San Francisco, CA | 4.6 | 49 |
| 4 | New York, NY | 4.6 | 38 |
| 5 | Scottsdale, AZ | 4.6 | 34 |
| 6 | Atlanta, GA | 4.5 | 44 |
| 7 | Fort Worth, TX | 4.5 | 41 |
| 8 | Indianapolis, IN | 4.5 | 30 |
| 9 | Chicago, IL | 4.5 | 58 |
| 10 | Jacksonville, FL | 4.4 | 68 |
Inclusion methodology
A profile enters this snapshot only when it represents an in-town business whose primary category is dry cleaning and has a complete street address, phone number, map coordinates, sourced rating and review count, verification date, and a substantive evidence-backed “Our Review” summary. Closed, service-area-only, thin, fallback-only, and category-mismatched profiles are excluded.
Ratings and review counts come from the source named on each profile. We use the directory’s canonical profile after duplicate-location consolidation, and all market statistics above are recalculated from the current published dataset.
Limitations
- This is a directory snapshot, not a census of every U.S. dry cleaner.
- Coverage currently spans 27 states and is uneven by market.
- Google ratings and review counts can change after the snapshot date.
- Review volume is not proof of garment-care quality, pricing, or service availability.
- Hours, services, and price fields remain too sparse for reliable national prevalence estimates, so this report does not make them.